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Customer Care

Operating hours

Monday to Friday: 8:30 am to 6:00 pm

Saturday: 8:30 am to 1:00 pm

Sunday and Public Holidays: Closed

Singapore
1800 222 5777

Overseas
(+65) 6222 5777

Speedpost Latest News

2021

  • 23 Dec 2021Service Adjustments to Deliveries in Singapore in Transition to COVID-19 Resilience

    Speedpost parcel deliveries

    All Speedpost parcel deliveries will be sent to the recipient’s door. If no one is at the address to collect the item, our parcel ambassadors will attempt to contact the recipient to make alternative delivery arrangements, including getting consent to leave the item at the door, or arranging for a re-delivery.

    For items that cannot be delivered, we will redeliver up to 2 times additionally before returning item to sender.

    Contactless door-step delivery options

    To ensure the health and safety for you and our employees, we will adopt contactless delivery options for door-step deliveries, which will be conducted in the following manner:

    • We will knock on the door as usual and step away from the door at a safe distance. If the recipient is at home to collect the item, we will do a verbal confirmation of the recipient through the door before leaving the item at the doorstep for collection. Recipients are advised to open their door and collect the item only after the postman/Speedpost parcel ambassador leaves.
    • If there’s no one at home, we will leave a card with details of delivery attempt.
    • We will attempt to contact the recipient to arrange a re-delivery. In the event that the recipient cannot be contacted, we will attempt up to two additional re-delivery, after which the item will be returned to the sender.

2020

  • 15 Apr 2020ezy2ship Scheduled Maintenance

    ezy2ship will be undergoing scheduled maintenance on 19 April, 0001 to 0700.

    During this period, you may not be able to access www.ezy2ship.com or create any bookings. 

  • 06 Apr 2020Speedpost @ Changi Kisoks collections will be ceased from 7 April 2020 to 4 May 2020

    Speedpost @ Changi Kisoks collections will be ceased from 7 April 2020 to 4 May 2020 due to the escalated measures to prevent the spread of COVID-19. 

    Any items posted during this period will not be collected or processed. 

  • 26 Mar 2020COVID-19 Updates

    Please note that due to the COVID-19 situation, domestic and international deliveries may take longer than usual.  We seek your understanding in this difficult time. Click here for more updates.  

  • 19 Mar 2020Revisions to POPStation collection period

    With effect from 26 March 2020, the POPStation collection period will be revised from 5 days to 3 days. 

  • 28 Feb 2020ezy2ship Scheduled Maintenance

    ezy2ship will be undergoing scheduled maintenance on 1 Mar 2020, 2200 to 2 Mar, 0100. 

    During this period, ezy2ship website will not be accessible. 

  • 05 Feb 2020Suspension of services to China

    All international shipments (SpeedPost and Mail Service) destined for Hubei Province (postcodes 430000–449999) are suspended till further notice.

    Due to flight cancellations to China over the novel coronavirus (2019-nCoV), all International Air services to China, except SpeedPost Express, are suspended till further notice.

    We will continue to accept posting for SpeedPost Economy and International Surface Mail(Sea service)

    Please expect delay in processing and delivery in China.

  • 17 Jan 2020ezy2ship Scheduled Maintenance

    ezy2ship will be undergoing scheduled maintenance on 21 Jan 2020, 2200 to 2359. 

    During this period, ezy2ship website will not be accessible. 

2019