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Customer Care

Operating hours

Monday to Friday: 8:30 am to 6:00 pm

Saturday: 8:30 am to 1:00 pm

Sunday and Public Holidays: Closed

Singapore
1800 222 5777

Overseas
(+65) 6222 5777

Collection Points Latest News

2020

  • 01 Jul 2020POPStation @ Tanglin PO will not be available from 25 July, 2330 to 26 July 0330

    POPStation @ Tanglin PO will not be available from 25 July, 2330 to 26 July 0330 due to electrical servicing and maintenance.

  • 29 Jun 2020POPStation @ Bukit Panjang Plaza will not be available from 26 July, 2330 to 27 July 0300

    POPStation @ Bukit Panjang Plaza will not be available from 26 July, 2330 to 27 July 0300 due to electrical servicing and maintenance.

  • 26 Jun 2020POPStation @ City Link Mall will not be available from 17 July, 2200 to 18 July 0600

    POPStation @ City Link Mall will not be available from 17 July, 2200 to 18 July 0600 due to electrical servicing and maintenance.

  • 26 Jun 2020POPStation @ City Link Mall will not be available from 04 July, 2200 to 05 July 0600

    POPStation @ City Link Mall will not be available from 04 July, 2200 to 05 July 0600 due to electrical servicing and maintenance.

  • 18 Jun 2020Affected POPStations during Phase 2

    With the commencement of Phase 2 from 19 June 2020, please find below an overview of affected POPStations:

    Temporary ceased operation:

    1)    POPStaiton@NUS PGPR: Temporary ceased operations till further notice
    2)    POPStation@Bukit Gombak SRC: Temporary ceased operations till further notice

    Below POPStation will be in operation from Phase 2:

    1)    POPStation@Choa Chu Kang CC: Monday – Sunday: 10am to 9.45pm, closed on Public Holiday
    2)    POPStation@Nee Soon East: Monday – Sunday: 10am to 9.45pm, closed on Public Holiday
    3)    POPStation@Bukit Merah CC: Monday – Sunday: 9.30am to 9.15pm, closed on Public Holiday
    4)    POPStation@Potong Pasir PO: Monday – Sunday: 10am to 9.45pm, closed on Public Holiday
    5)    POPStation@Macpherson CC: Monday – Sunday: 10am to 9.15pm, closed on Public Holiday
                                                                                                                                                                                                                                                      
    Thank you.

  • 17 Jun 2020POPStation @ Simpang Bedok PO will not be available from 25 Jun, 1630 to 2030

    POPStation @ Simpang Bedok PO will not be available from 25 Jun, 1630 to 2030 due to electrical servicing and maintenance.

  • 17 Jun 2020POPStation @ Telok Blangah CC will not be available from 19 Jun, 1800 to 2300

    POPStation @ Telok Blangah CC will not be available from 19 Jun, 1800 to 2200 due to electrical servicing and maintenance.

  • 29 May 2020Affected POPStations during Phase 1

    With the commencement of Phase 1 from 02 June 2020, please find below an overview of affected POPStations:

    Temporary ceased operation:

    1)    POPStation@Potong Pasir PO: Temporary ceased operations until end of “Phase 1”
    2)    POPStation@Macpherson CC: Temporary ceased operations until end of “Phase 1”
    3)    POPStation@Bukit Gombak SRC: Temporary ceased operations until end of “Phase 1”
    4)    POPStaiton@NUS PGPR: Temporary ceased operations until end of “Phase 1”

    Below POPStation operation hours are temporary affected:

    1)    POPStation@Choa Chu Kang CC: Monday – Friday: 11am to 5.45pm, closed on Saturday, Sunday & Public Holiday (until end of “Phase 1”)
    2)    POPStation@Nee Soon East: Monday – Friday: 11am to 5.45pm, closed on Saturday, Sunday & Public Holiday (until end of “Phase 1”)
    3)    POPStation@Bukit Merah CC: Daily: 9.30am to 5.45pm (until end of “Phase 1”)

    Thank you.

  • 22 May 2020Service for POPStation @ Serangoon CC has resumed

    Service for POPStation @ Serangoon CC has resumed.

  • 20 May 2020Service for POPStation @ Serangoon CC is temporary unavailable

    Service for POPStation @ Serangoon CC is temporary unavailable due to technical issue.

  • 06 May 2020Affected POPStations due to Circuit Breaker until 01June 2020

    Please note that technical issue for POPStation@Rivervale Plaza is resolved. Therefore, operation for POPStation@Rivervale Plaza has resumed.

    Temporary ceased operation:

    1)    POPStation@Potong Pasir PO: Temporary ceased operations from 07 April 2020 to 01 June 2020, due to the restriction of access to building upper level (subject to any extension of “Circuit Breaker”)
    2)    POPStation@Macpherson CC: Temporary ceased operations from 07 April 2020 to 01 June 2020, due to the restriction of access to building upper level (subject to any extension of “Circuit Breaker”)
    3)    POPStation@Bukit Gombak SRC: Temporary ceased operations from 11 April 2020 to 01 June 2020, due to the restriction of access to building (subject to any extension of “Circuit Breaker”)
    4)    POPStation@Bukit Merah CC: Temporary ceased operations from 04 May 2020 to 01 June 2020, due to the restriction of access to building (subject to any extension of “Circuit Breaker”)
    5)    POPStaiton@NUS PGPR: Temporary ceased operations from 04 May 2020 to 09 July 2020, due to the temporary use of PGPR as foreign worker dormitory for a period of 2 months (subject to any extension)

    Below POPStation operation hours are temporary affected:

    1)    POPStation@Choa Chu Kang CC: Monday – Friday: 11am to 5.45pm, closed on Saturday, Sunday & Public Holiday (from 04 May 2020 to 01 June 2020, subject to any extension of “Circuit Breaker”)
    2)    POPStation@Nee Soon East: Monday – Friday: 11am to 5.45pm, closed on Saturday, Sunday & Public Holiday (from 04 May 2020 to 01 June 2020, subject to any extension of “Circuit Breaker”)
     

  • 04 May 2020Affected POPStations due to Circuit Breaker until 01June 2020

    With Circuit Breaker extended to 01 June 2020, please find below an overview of affected POPStations:

    Temporary ceased operation:

    1)    POPStation@Potong Pasir PO: Temporary ceased operations from 07 April 2020 to 01 June 2020, due to the restriction of access to building upper level (subject to any extension of “Circuit Breaker”)
    2)    POPStation@Macpherson CC: Temporary ceased operations from 07 April 2020 to 01 June 2020, due to the restriction of access to building upper level (subject to any extension of “Circuit Breaker”)
    3)    POPStation@Bukit Gombak SRC: Temporary ceased operations from 11 April 2020 to 01 June 2020, due to the restriction of access to building (subject to any extension of “Circuit Breaker”)
    4)    POPStation@Rivervale Plaza: Temporary ceased operations from 27 April 2020 to until further notice, due to high fiber loss. With the measurements taken for Covid-19 by the government, Singtel’s Fiber Installation Team (mainly foreign workers) are unable to proceed with the rectification until further notice.
    5)    POPStation@Bukit Merah CC: Temporary ceased operations from 04 May 2020 to 01 June 2020, due to the restriction of access to building (subject to any extension of “Circuit Breaker”)
    6)    POPStaiton@NUS PGPR: Temporary ceased operations from 04 May 2020 to 09 July 2020, due to the restriction of access to building (subject to any extension of “Circuit Breaker”)

    Below POPStation operation hours are temporary affected:

    1)    POPStation@Choa Chu Kang CC: Monday – Friday: 11am to 5.45pm, closed on Saturday, Sunday & Public Holiday (from 04 May 2020 to 01 June 2020, subject to any extension of “Circuit Breaker”)
    2)    POPStation@Nee Soon East: Monday – Friday: 11am to 5.45pm, closed on Saturday, Sunday & Public Holiday (from 04 May 2020 to 01 June 2020, subject to any extension of “Circuit Breaker”)